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Everyone · Essentials

Policies & Procedures

The rules and procedures that govern how learners, instructors, and organizations use Legal Risk Alert.

Last updated: 15 min read

1. Acceptable use

By using Legal Risk Alert you agree to:

  • Use the service only for lawful purposes.
  • Not share your account or transfer access to another person.
  • Not attempt to bypass paywalls, entitlements, or access controls, or reverse engineer the platform.
  • Not upload material that is illegal, defamatory, discriminatory, or infringes anyone's rights.
  • Not use automated tools to scrape or bulk-download course content.

Serious or repeated breaches may result in suspension or termination of your account.

2. Account and eligibility

  • You must provide accurate registration information and keep it up to date.
  • You are responsible for keeping your password confidential and for all activity on your account.
  • Report any suspected unauthorized access to support immediately.

3. Community code of conduct

In discussions, live sessions, and any user-generated content:

  • Be respectful and professional. Attack ideas, not people.
  • Do not post harassing, hateful, sexual, or discriminatory content, or content that targets a person based on identity.
  • Keep personal information private — yours and others'.
  • Use the report tool to flag anything that breaches this code.

Moderators may edit, hide, or remove posts and suspend accounts to enforce the code.

4. Academic integrity

  • Do not share quiz or exam answers.
  • Do not submit work generated entirely by another person or by AI as if it were your own.
  • Cite sources where required. Suspected breaches may result in a failed assessment or removal from the course.

5. Payments, refunds, and cancellations

  • Prices are shown in the currency listed at checkout and include applicable taxes.
  • Subscriptions renew automatically until cancelled. You can cancel at any time from Account → Billing; access continues until the end of the paid period.
  • Refund requests for one-time course purchases may be submitted within 14 days of purchase provided you have completed less than 25% of the course.
  • Refunds for organization plans are handled under your written agreement.

6. Content ownership and licence

  • Course materials, videos, quizzes, and certificates are the property of Legal Risk Alert or its licensors. You receive a limited, personal, non-transferable licence to access them for learning.
  • Anything you submit (notes, posts, assignments) remains yours. You grant us a licence to host and display it as needed to operate the service.

7. Instructor policies

  • Content must be accurate, up to date, and clearly distinguish general information from country-specific legal advice.
  • Cite sources and honour copyright.
  • Do not use learner data outside the platform without explicit consent.
  • Follow the payouts schedule and tax reporting requirements described in the instructor dashboard.

8. Organization admin policies

  • Only invite people you are authorized to enroll.
  • Deactivate members promptly when they leave; do not reassign a live account to a different person.
  • Keep at least one active admin at all times.
  • Handle member data in line with your own privacy obligations.

9. Privacy and data protection

We collect only the data needed to operate the service and improve learning. See the full Privacy Policy and the Privacy & data guide for details on export and deletion.

10. Security responsibilities

We do: operate the platform securely, encrypt data in transit and at rest, and monitor for abuse.

You do: choose a strong password, enable two-factor authentication where available, keep your devices patched, and report suspicious activity.

11. Accessibility procedure

  1. Contact support with a description of the barrier and any adjustment you need.
  2. We acknowledge within two business days and confirm the plan and timeline within ten business days.
  3. Where an immediate fix is not possible, we agree an interim workaround with you.

12. Reporting a concern

  • Bugs and product issues: use the in-app Help & Support widget.
  • Content or conduct concerns: use the report tool on the relevant post or contact support.
  • Security vulnerabilities: email security@legalriskalert.com. Please do not disclose publicly before we have had a reasonable chance to respond.

13. Suspension and termination

We may suspend or terminate access for serious or repeated breaches of these policies, non-payment, or where required by law. Where appropriate we will notify you and give a chance to respond. You may close your account at any time from Account settings.

15. Discussions and AI-assisted moderation

Discussion posts (private cohort threads and public threads) are checked by an automated moderation pass and, where flagged, held for human moderator review before appearing. Moderators may edit, hide, or remove posts, and repeated breaches may lead to loss of posting privileges. Do not share personal data of others, exam answers, or content that breaches the code of conduct in section 3.

16. Peer review integrity

  • Do not identify yourself in a peer review or attempt to identify the author.
  • Grade only against the published rubric and provide specific written feedback.
  • Collusion, retaliation, or gaming assigned reviews may result in a failed assignment.

17. AI Tutor use and data

The AI Tutor is provided to help you understand lesson content. It may make mistakes and does not replace advice from a qualified professional in your jurisdiction. Your prompts and its responses are stored to your account so you can review or delete them; aggregated, de-identified usage may be used to improve the tutor. Do not paste confidential client data, personal data of third parties, or regulated information into the tutor.

18. Companion products (alertmeeting.org)

The Book a virtual meeting button opens alertmeeting.org in a new tab. That is a distinct product with its own terms and privacy notice — no personal data leaves Legal Risk Alert when you click the link, but the destination site may set its own cookies and collect information you provide to it. Review its policies before creating an account there.

19. Changes to these policies

Non-material updates take effect when published. For material changes we notify active users by email or in-app announcement before they take effect. Continued use after the effective date means you accept the updated policies.